logo
See all jobs

IT Support Specialist 2nd Level - Networking (m/f/d)

Permanent employee, Full-time · München
Read job description in:
Your mission
  • Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
  • Solve complex technical issues and keep networks fast, stable, and secure.
  • Design and optimize network setups — from LAN/Wi-Fi to VPNs and cloud integrations (AWS, Azure).
  • Work closely with customers to deliver clear, solution-oriented guidance.
  • Help our IT Ops team improve and automate workflows like monitoring, onboarding, and diagnostics.
Your profile
  • IT apprenticeship or equivalent experience as a system admin — ideally with a strong networking focus.
  • Hands-on experience with MDM systems, VPNs, ZTNA, and device connectivity.
  • Solid knowledge of networking hardware (Cisco, Fortinet, Ubiquiti) and protocols (BGP, OSPF, VLANs, IPv6).
  • Comfortable with cloud networking (DNS, DHCP, routing, security policies, Wi-Fi optimization).
  • Customer-focused, empathetic, and able to explain technical topics clearly.
  • A hands-on, proactive mindset — you enjoy shaping and improving infrastructure.
  • Fluent in English (C1).
Why us?
  • Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, like Atomico and Cherry Ventures.  
  • Become part of the IT revolution and help us build the most compelling IT Management Platform in the market.  
  • Attractive compensation package, including a virtual share package (VSOP).  
  • High responsibility and ownership from day one.  
  • Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits.  
  • Well-equipped offices in Munich and Berlin.
Apply for this job
About us
Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.
Deine Aufgaben
  • Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
  • Solve complex technical issues and keep networks fast, stable, and secure.
  • Design and optimize network setups — from LAN/Wi-Fi to VPNs and cloud integrations (AWS, Azure).
  • Work closely with customers to deliver clear, solution-oriented guidance.
  • Help our IT Ops team improve and automate workflows like monitoring, onboarding, and diagnostics.
Dein Profil
  • IT apprenticeship or equivalent experience as a system admin — ideally with a strong networking focus.
  • Hands-on experience with MDM systems, VPNs, ZTNA, and device connectivity.
  • Solid knowledge of networking hardware (Cisco, Fortinet, Ubiquiti) and protocols (BGP, OSPF, VLANs, IPv6).
  • Comfortable with cloud networking (DNS, DHCP, routing, security policies, Wi-Fi optimization).
  • Customer-focused, empathetic, and able to explain technical topics clearly.
  • A hands-on, proactive mindset — you enjoy shaping and improving infrastructure.
  • Fluent in English (C1).
Warum wir?
  • Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, like Atomico and Cherry Ventures.  
  • Become part of the IT revolution and help us build the most compelling IT Management Platform in the market.  
  • Attractive compensation package, including a virtual share package (VSOP).  
  • High responsibility and ownership from day one.  
  • Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits.  
  • Well-equipped offices in Munich and Berlin.
Apply for this job
Über uns
Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done. 
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.

As a company with an ISO 27001-certified Information Security Management System (ISMS), we place great emphasis on data protection and secure information handling. All employees are required to comply with our internal security policies.
Apply for this job
Your application!
We appreciate your interest in deeploi. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at talent@deeploi.io
Data privacy statement
Uploading document. Please wait.
Please add all mandatory information with a * to send your application.