IT Support Specialist 2nd Level - Networking (m/f/d)

Festanstellung, Vollzeit · München

Your mission

Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
Solve complex technical issues and keep networks fast, stable, and secure.
Design and optimize network setups — from LAN/Wi-Fi to VPNs and cloud integrations (AWS, Azure).
Work closely with customers to deliver clear, solution-oriented guidance.
Help our IT Ops team improve and automate workflows like monitoring, onboarding, and diagnostics.

Your profile

IT apprenticeship or equivalent experience as a system admin — ideally with a strong networking focus.
Hands-on experience with MDM systems, VPNs, ZTNA, and device connectivity.
Solid knowledge of networking hardware (Cisco, Fortinet, Ubiquiti) and protocols (BGP, OSPF, VLANs, IPv6).
Comfortable with cloud networking (DNS, DHCP, routing, security policies, Wi-Fi optimization).
Customer-focused, empathetic, and able to explain technical topics clearly.
A hands-on, proactive mindset — you enjoy shaping and improving infrastructure.
Fluent in English (C1).

Why us?

Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, like Atomico and Cherry Ventures.
Become part of the IT revolution and help us build the most compelling IT Management Platform in the market.
Attractive compensation package, including a virtual share package (VSOP).
High responsibility and ownership from day one.
Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits.
Well-equipped offices in Munich and Berlin.

Auf diese Stelle bewerben

About us

Deine Aufgaben

Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
Solve complex technical issues and keep networks fast, stable, and secure.
Design and optimize network setups — from LAN/Wi-Fi to VPNs and cloud integrations (AWS, Azure).
Work closely with customers to deliver clear, solution-oriented guidance.
Help our IT Ops team improve and automate workflows like monitoring, onboarding, and diagnostics.

Dein Profil

IT apprenticeship or equivalent experience as a system admin — ideally with a strong networking focus.
Hands-on experience with MDM systems, VPNs, ZTNA, and device connectivity.
Solid knowledge of networking hardware (Cisco, Fortinet, Ubiquiti) and protocols (BGP, OSPF, VLANs, IPv6).
Comfortable with cloud networking (DNS, DHCP, routing, security policies, Wi-Fi optimization).
Customer-focused, empathetic, and able to explain technical topics clearly.
A hands-on, proactive mindset — you enjoy shaping and improving infrastructure.
Fluent in English (C1).

Warum wir?

Be part of a small and rapidly growing team in Berlin and Munich with big ambitions and backed by top European VCs, like Atomico and Cherry Ventures.
Become part of the IT revolution and help us build the most compelling IT Management Platform in the market.
Attractive compensation package, including a virtual share package (VSOP).
High responsibility and ownership from day one.
Employee benefits: public transportation ticket or Urban Sports Club, Corporate Benefits.
Well-equipped offices in Munich and Berlin.

Auf diese Stelle bewerben

Über uns

Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi was founded in 2023 and is backed by leading European investors including Atomico and Cherry Ventures to rethink how IT is done.
IT as a Service – not as a struggle: We are building an all-in-one IT platform, combined with premium support. From user on- and offboarding, to service and support, cybersecurity and device management – deeploi covers the entire scope of a company´s IT department.

As a company with an ISO 27001-certified Information Security Management System (ISMS), we place great emphasis on data protection and secure information handling. All employees are required to comply with our internal security policies.

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Wir freuen uns auf dich!

Wir freuen uns über dein Interesse an deeploi. Bitte füllen Sie das folgende kurze Formular aus. Sollten Sie Schwierigkeiten mit dem Upload Ihrer Daten haben, wende Sie sich gerne per E-Mail an talent@deeploi.io.